If you market by emailing, you can learn within a day _______.

Today we have chat rooms, text messaging, emailing… but we seem ______the art of communicating face-to-face. (2011高考上海卷)

智慧职教: [阅读理解 Task 3] 25.Problems with emailing: 1. knowledge workers spend about 20 hours doing emails c3683b290d5db34462d3ea80f4e2d608

According to the passage, the best way to find a work-at-home job is（） A: through networking B: by personal visits C: by online application D: through emailing

During your lectures, what might you use your own laptop or tablet for? A: writing your assignment B: making notes C: emailing your friends D: researching articles

II. 段落翻译 What are some signs of the wrong boss? Well, anyone who: ● is surrounded by the same team year after year. If you’re such a good teacher, why aren’t these people moving on and getting promoted? ● is short of a sense of humor. Life is short. Work is hard. Let’s lighten up when facing something difficult. ● loves typing. Hates talking. Why are you emailing me when I sit across the hall?

.More young people get health information from the Internet than use it to download music, play games, or check sports scores. A new survey shows three out of four young people who use the Internet have searched for health and medical information. In face, the only activities that more young people reported participating in were emailing, school research, and finding news and entertainment information. The survey is the first to look in depth at how young people use the Internet for health purposes finds.

Exercise 11 Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A),B),C) and D). You should decide on the best choice. Passage One Questions 1 to 5 are based on the following passage. Communications technologies are far from equal when it comes to conveying the truth. The first study to compare honesty across a range of communications media has found that people are twice as likely to tell lies in phone conversations as they are in emails. The fact that emails are automatically recorded—and can come back to haunt (困扰) you—appears to be the key to the finding. Jeff Hancock of Cornell University in Ithaca, New York, asked 30 students to keep a communications diary for a week. In it they noted the number of conversations or email exchanges they had lasting more than 10 minutes, and confessed to how many lies they told. Hancock then worked out the number of lies per conversation for each medium. He found that lies made up 14 per cent of emails, 21 per cent of instant messages, 27 per cent of face-to-face interactions and an astonishing 37 per cent of phone calls. His results, to be presented at the conference on human-computer interaction in Vienna, Austria, in April, have surprised psychologists. Some expected emailers to be the biggest liars, reasoning that because deception makes people uncomfortable, the detachment(非直接接触) of emailing would make it easier to lie. Others expected people to lie more in face-to-face exchanges because we are most practiced at that form of communication. But Hancock says it is also crucial whether a conversation is being recorded and could be reread, and whether it occurs in real time. People appear to be afraid to lie when they know the communication could later be used to hold them to account, he says. This is why fewer lies appear in email than on the phone. People are also more likely to lie in real time—in an instant message or phone call, say—than if they have time to think of a response, says Hancock. He found many lies are spontaneous(脱口而出) responses to an unexpected demand, such as : “Do you like my dress?” Hancock hopes his research will help companies work out the best ways for their employees to communicate. For instance, the phone might be the best medium for sales where employees are encouraged to stretch the truth. But given his results, work assessment, where honest is a priority, might be best done using email. 1. Hancock’s study focuses on _________. A) the consequences of lying in various communications media B) the success of communications technologies in conveying ideas C) people’s preferences in selecting communications technologies D) people’s honesty levels across a range of communications media 2. Hancock’s research finding surprised those who believed that_______. A) people are less likely to lie in instant messages B) people are unlikely to lie in face-to-face interactions C) people are most likely to lie in email communication D) people are twice as likely to lie in phone conversations 3. According to the passage, why are people more likely to tell the truth through certain media of communication? A) They are afraid of leaving behind traces of their lies. B) They believe that honesty is the best policy. C) They tend to be relaxed when using those media. D) They are most practiced at those forms of communication. 4. According to Hancock, the telephone is a preferable medium for promoting sales because____. A) salesmen can talk directly to their customers B) salesmen may feel less restrained to exaggerate C) salesmen can impress customers as being trustworthy D) salesmen may pass on instant messages effectively 5. It can be inferred from the passage that________. A) honesty should be encouraged in interpersonal communications B) more employers will use emails to communicate with their employees C) suitable media should be chosen for different communication purposes D) email is now the dominant medium of communication within a company Passage Two Questions 6 to 10 are based on the following passage. In a country that defines itself by ideals, not by shared blood, who should be allowed to come, work and live here? In the wake of the Sept.11 attacks these questions have never seemed more pressing. On Dec.11.2001, as part of the effort to increase homeland security, federal and local authorities in 14 states staged “ Operation Safe Travel”—raids on airports to arrest employees with false identification(身份证明). In Salt Lake City there were 69 arrests. But those captured were anything but terrorists, most of them illegal immigrants from Central or South America. Authorities said the undocumented workers’ illegal status made them open to blackmail(讹诈) by terrorists. Many immigrants in Salt Lake City were angered by the arrests and said they felt as if they were being treated like disposable goods. Mayor Anderson said those feelings were justified to a certain extent, “We’re saying we want you to work in these places, we’re going to look the other way in terms of what our laws are, and then when it’s convenient for us, or when we can try to make a point in terms of national security, especially after Sept.11, then you’re disposable. There are whole families being uprooted for all of the wrong reasons,” Anderson said. If Sept.11 had never happened, the airport workers would not have been arrested and could have gone on quietly living in America, probably indefinitely. Ana Castro, a manager at a Ben &Jerry’s ice-cream shop at the airport, had been working 10 years with the same false Social Security card when she was arrested in the December airport raid. Now she and her family are living under the threat of deportation(驱逐出境). Castro’s case is currently waiting to be settled. While she awaits the outcome, the government has granted her permission to work here and she has returned to her job at Ben&Jerry’s. 6. According to the author, the United States claims to be a nation________. A) composed of people having different values B) encouraging individual pursuits C) sharing common interests D) founded on shared ideals 7. How did the immigrants in Salt Lake City feel about “ Operation Safe Travel”? A) Guilty. B) Offended. C) Disappointed. D) Discouraged. 8. Undocumented workers became the target of “ Operation Safe Travel” because_______. A) evidence was found that they were potential terrorists B) most of them worked at airports under threat of terrorist attacks C) terrorists might take advantage of their illegal status D) they were reportedly helping hide terrorists around the airport 9. By saying “…we’re going to look the other way in terms of what our laws are” (Line 2, Para.4), Mayor Anderson means “_________”. A) we will turn a blind eye to your illegal status B) we will examine the laws in a different way C) there are other ways of enforcing the law D) the existing laws must not be ignored 10. What do we learn about Ana Castro from the last paragraph? A) She will be deported sooner or later. B) She is allowed to stay permanently. C) Her case has been dropped. D) Her fate remains uncertain.

Directions: In this section, you are going to read a passage with 10 statements attached to it. Each statement contains information given in one of the paragraphs. Identify the paragraph from which the information is derived. You may choose a paragraph more than once. Each paragraph is marked with a letter. Answer the questions by marking the corresponding letter on Answer Sheet 2. Corporate culture instilled online A) At its most basic, the Internet is a wonderful way to communicate. Hit that"send button and off goes the email to everybody in the firm and beyond. No wonder companies find it a perfect way to talk to their staff. No wonder it is so useful-but also so dangerous- when staff want to talk to each other. B) Over and over again, the Internet’s uses turn out to go beautifully with current trends.As companies become more fragmented and their workers more geographical dispersed, managers need a way to rally the troops. In particular, they need a way to build a corporate culture: that intangible something that binds employees together and teaches them to understand instinctively the defining qualities of the business and the appropriate way to respond to any issue that confronts them. The Internet provides the means to do this. C) In a stable, slow-growing, and well-established company, a common culture may be easy to maintain. But few companies today can afford to be stable or slow-growing. Instability and speed make culture-creation harder. In many companies, for instance, the sales or the maintenance people rarely come into the office. A quarter of IBMS workforce, for instance, is now mobile-they spend at least 80 percent of their time off-site, usually working from home or on the road. Key people may be based in key markets abroad, a day’s air travel away from the main office. D) You need also consider mergers (公司合并) , which create a need to persuade a new bunch of employees to abandon one corporate need for another. As companies outsource (外包) more and more activities, too, they look for ways to teach their subcontractors to share their values. And the faster things change, the more important it becomes to explain to employees what is happening, and why. E) How to do it?“In a rapidly changing and geographically distributed organization”，says Michael Morris， a social psychologist at Stanford's Graduate School of Business, “you don't have the option of the drink after work.”But you do have the Internet. More than any previous technology, it allows companies to ensure that every employee has access to the corporate news, views, and vision. F) Some companies use it to teach their employees (as well as suppliers and customers) their ethical code. Boeing. for instance, offers an online“ethics challenge”where employees can test their moral instincts on such delicate issues as “acceptance of business” and“the minister drops a hint”. Such applications are a way to spread a common approach throughout an organization. G) The Internet is also a way for bosses to tell staff where they want the business to go. For example, at Ford, which claims to have the world’s largest intranet, 170,000 staff around the world are emailed a weekly “let’s chat” note from Jac Nasser, the chief executive. A purpose-built newsroom maintains a website upgraded several times a day,and available to Ford’s employees around the world. H) Not only does the Internet allow managers to talk to their staff: it lets them track whether the staff are at least pretending to listen. William Nuti, president of Europe, the Middle East, and Africa for Cisco Systems, a high-tech giant, produces a monthly video to send to his staff explaining where the business is going. What happens if the staff don't choose to watch? Well, the Internet allows you to track who opens an email and when. “I know everyone who clicks on it, and those who throw it away, and I make phone calls to people, saying it's important you watch this.” Unsurprisingly, Mr. Nuti’s viewing figures are high. I) But all this communication from on high can sometimes cause problems. SAP, a German business-software giant, is another company with an elaborate communications system. It allows material to be broadcast on the car radios of workers on the road, for example. The company found that middle managers objected to the chairman emailing all employees. Their authority had rested partly on their role as a source of information, and without it they felt exposed. As so often with internet-driven changes, the implications of what appeared to be simple,time-saving innovation turned out to be more complex and politically sensitive. That sensitivity becomes more acute as communications become increasingly bottom-up as well as top-down. At Siemens, a large German company, Chittur Ramakrishnan, the chief information officer, has noticed a “ very significant number of emails to top management. The idea of going through a secretary to get an appointment has changed. People can send emails to anyone and expect a response. It is very democratizing.” J) Despite all these, companies find all sorts of routine tasks can be done online with greater efficiency and less expense, As a result, “B2E”-business-to-employee applications are flourishing. They may be the biggest growth area for Internet applications over the next couple of years. They include many tasks involving staff matters, the creation of an internal job market, and training. One of the strengths of the Internet over previous systems is that it can be used to provide services to everyone in a company. K) A growing number of companies now have a“corporate portal”: a centralized home page with links to various services and items of information to attract the staff to keep looking in. Click, and there is a map of each floor of the office; click again, and there are photographs and personal details about who sits where. Elsewhere on the page there may be links to the online services of the human resources department, or the day's news clippings(剪报), or a page allowing workers to order office supplies or find telephone numbers. L) The good thing about such pages is that they are accessible not only to employees in head office, but also to people in distant subsidiaries, on the road, or at home. Increasingly, employees can personalize their page, so that if they are working in the marketing department they do not receive a flood of news clippings on irrelevant subjects. Companies with lots of old computer systems can use the home page as the entrance to a network designed to pull all the old systems together. M) Next, there is the prospect of turning the corporate workforce into a marketplace. It is an advertiser’s dream: a stable group of people with regular pay and a known employer. Why not, for instance, offer a link from the page that informs an employee of her holiday entitlements to a travel company with which the company already does corporate business, and which will offer discounts on leisure travel? Why not charge local restaurants for the occasional advertisement? N) Indeed, this is already starting to happen. For instance, Exult, a consultancy to which BP subcontract much of its human resources work, is discussing just such a proposition with companies offering financial services. But how will businesses feel about encouraging their staff to hunt for a home loan when they should be finishing a presentation? Alan Little, Exults head of global client relationships, replies robustly that, if employees can work from home at the weekend on their company laptop, then surely they should be allowed to book their holidays from the office on a weekday. They should be judged by results. 1 The Internet does a better job than any other technology in helping employees get the news and views of their organizations. 2 Employees can find information or services of their interest by following the links on the home page of the company. 3 Emails from chairman sent directly to all staff may meet with opposition from middle managers. 4 The Internet provides companies with a way to establish a corporate culture that units all their employees. 5 The internet allows the employers to let their staff know the development direction of their companies. 6 It is more difficult for many companies to create and maintain a common culture as their employees are becoming more mobile. 7 Employees will hopefully become customers of service or products advertised on the home page of the company. 8 Managers are able to know whether their staff are listening or watching what they have sent to the staff online. 9 The booming applications of business to employees result from the improved efficiency and lower costs of performing daily tasks online. 10 The home page of a company can be used as an entrance to a network integrating all old computer systems.