As a customer service, you must apologize for the mistakes ________ and promise a solution to the problem.
A: taken
B: carried
C: offered
D: made
A: taken
B: carried
C: offered
D: made
举一反三
- If a customer has a minor problem with your product or service, you might want to consider offering discount for his/her next purchase. This helps to reduce the chance of losing a customer, and minimize the cost of solving the problem.
- The phone call to the airline customer service solved the problem.
- Once a decision is made, it must be without delay. A: carried out B: carried in C: carried further D: carried up
- It was suggested at the meeting that effective measures ______ to solve the problem. A: were taken B: be taken C: must be taken D: take
- It was suggested at the meeting that effective measures ________ to solve the problem. A: were taken B: e taken C: must be taken D: take