2. Why is customer service an important element? Because it can__
A: A. retain and keep customers
B: B. gather information about competitors
C: C. develop new market
D: D. strengthen business partner relationships
A: A. retain and keep customers
B: B. gather information about competitors
C: C. develop new market
D: D. strengthen business partner relationships
举一反三
- Why is customer service important? [br][/br]Because a good customer service helps a company ________________. (10分) A: enhance customer satisfaction B: ing repeat business C: cause customer complaint D: ensure brand loyalty E: contact directly with the customers F: create more job positions
- Why is a foothold market of vital importance in the clean-tech transformation course? A: Because in a foothold market, the shortcomings of the new energy can be overlooked. B: Because the least possible investment can be made in a foothold market to preserve the minimum scale. C: Because in a foothold market, customers may concentrate on the most desirable aspects of the new offerings. D: Because creative, quick, and inexpensive ways can be found to test the new offerings.
- I keep good records of all the potential customers to whom I have contacted and keep them posted about the latest market information or our new products.
- (passage) 2. Why is an inquiry important to an exporter? A: Because it’s a way for the importer to ask the exporter if he can supply the goods. B: Because it often builds a new and perhaps very valuable business relationship. C: Because a great number of business trades start with an inquiry.
- A business can do the following in a customer community except ______. ( ) A: asking for feedback B: marketing products C: addressing customer complaints D: collecting customers’ private information