Activities involved in the Customer Relationship Management (CRM) macro process include all of the following except
A: demand planning
B: marketing
C: sales
D: order management
E: call center management
A: demand planning
B: marketing
C: sales
D: order management
E: call center management
举一反三
- Activities involved in the Customer Relationship Management (CRM) macro process include A: planning of internal production and storage B: order fulfillment C: marketing D: supply planning E: demand planning
- Activities involved in the Customer Relationship Management macro process include( ) A: planning of internal production and storage. B: marketing. C: supply planning. D: order fulfillment
- The basic functions of the management process include all of the following EXCEPT ___ A: planning B: organizing C: outsourcing D: leading
- 客户关系管理(Customer Relationship Management,CRM):
- CRM的英文全称是指Customer Relationship Management。