Activities involved in the Customer Relationship Management (CRM) macro process include all of the following except
A: demand planning
B: marketing
C: sales
D: order management
E: call center management
A: demand planning
B: marketing
C: sales
D: order management
E: call center management
A
举一反三
- Activities involved in the Customer Relationship Management (CRM) macro process include A: planning of internal production and storage B: order fulfillment C: marketing D: supply planning E: demand planning
- Activities involved in the Customer Relationship Management macro process include( ) A: planning of internal production and storage. B: marketing. C: supply planning. D: order fulfillment
- The basic functions of the management process include all of the following EXCEPT ___ A: planning B: organizing C: outsourcing D: leading
- 客户关系管理(Customer Relationship Management,CRM):
- CRM的英文全称是指Customer Relationship Management。
内容
- 0
The architecture of a Customer Relationship Management system includes operational CRM, analytical CRM and collaborative CRM.
- 1
Customer Relationship Management
- 2
Basic applications include all of the following except: A: web authoring B: word processors C: spreadsheet D: database management systems
- 3
HR managers and line managers should all get involved in HR management activities, right or wrong?
- 4
Important factors considered by sales forecasters include all of the following except: A: past patterns of sales B: marketing research studies C: competitors’ activities D: the desired level of sales