智慧职教: The guest is finishing his meal, how do you try to sell more to the guest?
Would you like anything else?
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举一反三
- if you make a mistake how do you apologize to the guest
- How to say to the guest if you want to know his occupation?
- You are on the phone when the guest arrives at the Front Desk. What should you do for the guest?
- What do you ask so as to see whether the guest needs some more help?
- Clerk: How would you like to ________? Guest: In cash. A: settle B: pay C: make D: do
内容
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智慧职教: Room service means to do service in the guest room.
- 1
Clerk: How would you like to ________? Guest: In cash.
- 2
Try to prove that your guest is WRONG when you faced with a complaint.( )
- 3
.Clerk: Do you know the flight number? Guest: ________________.
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How will the guest pay his bill? ( ) A: by credit card B: in cash