What should you confirm when you are meeting your guest at the airport?
举一反三
- When you attend a meeting, you should learn what is going on first, and then express your opinions accordingly.
- You are on the phone when the guest arrives at the Front Desk. What should you do for the guest?
- What should you remember to do if you are returning the car to an airport?Remember to_____________to check in to your flight.
- What information should you ask when a guest wants to leave a message?
- When you want to express your responsibility for something, what should you say? _________