Two important criteria should be included when taking a message: a. being polite and professional on the telephone; b. recording all the facts correctly.
举一反三
- When we write a biographical essay, we should carefully choose ____facts and details. A. all B. the most important/significant C. loose D. random
- When receiving visitors as the receptionist, you should be_____. A: patient B: professional C: polite D: prepared
- Remember that when two people are in _____(争执), they should remain polite with one another.
- When taking a message in a business call, the caller should leave some basic information except ____________.
- When you are recording the video, you should A: make only one video with two parts B: make two different videos C: make an audio recording only D: make two audio recordings