• 2022-05-28

    客户满意可以从三个维度来衡量,它们是( )。Customer satisfaction can be measured in three dimensions, and they are ( ).

  • 客户知识和经验Customer knowledge and experience客户所获利益The interests of the client产品或服务所支持的个人价值Personal value supported by products or services

    内容

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      Customer Loyal 一般可以从(  )方面来衡量

    • 1

      This type of knowledge can be(help) in building customer satisfaction and loyalty.

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      Language can be seen as a whole with three dimensions. Which of the following is not one of the three dimensions?

    • 3

      企业可以利用品牌来控制渠道客户。 </p></p>

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      _________ is the benefit that a customer will get from a product or service in comparison with its cost. This benefit might be measured in monetary terms, such as when a product helps save the customer money that would have been spent on something else. A: Customer satisfaction B: Customer loyalty C: Customer value D: Customer retention