CFOs usually take customer satisfaction as priority.
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举一反三
- The customer usually needs the original __________________ as proof of ownership to take possession of the goods.
- There is a close connection between customer satisfaction and customer loyalty.
- 客户满意(customer satisfaction,CS):
- The costs of _______ are much lower than the costs of recruiting new customers. A: customer satisfaction B: customer loyalty C: customer value D: customer retention
- This type of knowledge can be(help) in building customer satisfaction and loyalty.
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3. Why is the process of gathering data important for customer satisfaction measurement?
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The General Manager is not responsible for ____________. A: Investors earning reasonable profit B: Employee’s satisfaction C: Customer’s satisfaction D: Vendor earning profit
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If youre looking to boost customer satisfaction, one of the most promising places to start is____________.
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5. In order to successfully measure customer satisfaction, what should an organization pay much attention to?
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A study of 200 companies shows a clear correlation between higher levels of customer satisfaction and______.