Listen to the Caller and what they ______to say.
举一反三
- If a caller is irate or upset, listen to what they have to say and then refer them to the appropriate resource.
- Listen to these people talking about their companies. Match their names with what they say.
- If you are the caller and the person you want to speak to is not in the office, what can you say?
- Listen to me and choose the word that you hear from what I say.
- You are free to say what you think, but as responsible individual you should also be prepared to face the _____ of what you say.