A: comfortable
B: comfort
C: comforting
举一反三
- I’m sorry to inform you that we will be delayed for about 30 minutes due to____________.
- How to comfort in case that the passenger complains about the delay? A: We are sorry about that. Thank you for your understanding and cooperation. B: We didn’t expect to delay, either. C: You would be informed if we are going to take off. D: I understand your feeling.
- How to comfort in case that the passenger complains about the delay? A: We are sorry about that. Thank you for your understanding and cooperation. B: We didn’t expect to delay, either. C: You would be informed if we are going to take off. D: I understand your feeling.
- 中国大学MOOC: Direction: Arrange these options to form an anwer to a complaining message. Each option should be used only once. A. I hope you can understand. B. Thank you for choosing our company.C. But we will send you a special gift as compensation and we will enhance the training of our employees to offer better and more comfortable services. D. I’m sorry about your broken luggage and the impolite treatment from our manager on duty. E. I’m afraid that what you can get is just a new bag because we have our regulations and our policy.
- Match the complaints with a suitable response.Surely it is company policy to call me back and inform me. A: We are sorry but we do still need to make sure that the majority of fare paying passengers are not supporting the minority. B: Yes, I’m sorry. We should have phoned you. C: Yes, you’re right. I’m sorry for the inconvenience, but I can assure you we’ll do everything we can to send it out to you today. D: We are sorry that your own personal experience has been so difficult over the past few weeks.
内容
- 0
—— I’m sorry about the misunderstanding. —— You( )apologize, it wasn’t your fault.
- 1
We are sorry to inform you the model you want is out of stock. (regret / inform)
- 2
How long will you be staying at our hotel, sir?
- 3
Which of the following is the most effective close for a letter rejecting a job applicant? A: a. If you have any questions about our decision, don’t hesitate to call. B: b. We hope that despite this rejection you will continue to frequent our establishments. C: c. Again, we are very sorry that we cannot offer you a position at this time. D: d. I wish you the best in your job search. I am sure you will find a matchfor your skills and interests.
- 4
I’m sorry I can’t see you immediately; but if you’d like to take a seat, I’ll be with you ＿ .