Rade and Talion are competitors in the business of manufacturing wrist watches. While Rade promises to deliver design and quality to its customers, Talion promises to deliver durability and cost effectiveness. When both these companies deliver their respective promised qualities, they are delivering ________.
A: performance quality
B: customer support
C: unique quality
D: accuracy quality
E: conformance quality
A: performance quality
B: customer support
C: unique quality
D: accuracy quality
E: conformance quality
举一反三
- In production, we demand not only quantity but also __________________(质量). A: common B: deliver C: quality D: download
- 【单选题】What are the two dimensions that help in defining the quality of a product of quality? A. Product quality and process quality. B. Market-perceived quality and performance quality. C. Product quality and service quality. D. Actual quality and assumed quality E. Absolute quality and relative quality
- 我们公司对产品质量和顾客服务都有承诺。 A: Our company has a commitment to both product quality and customer service. B: Our company makes a promise to product quality and customer service. C: Our company makes a promise of both product quality and customer service. D: Our company has a commitment of both product quality and customer service.
- Consumer perceptions of a quality product often have more to do with market-perceived quality than performance quality。（ ）
- “Quality manual”means______. A: a quality handbook B: a quality worker C: a quality inspector D: a quality standard