举一反三
- What should do when check in the hotel with a reservation?
- What should you do to check in the hotel when you have a reservation?
- ( ) refers to the customer, who does not stay in the hotel, but comes to use the hotel services. A: Guest B: Passing by guest C: Outsider D: Non-house guest
- Choose the sentences for check-in and check-out time. A: For which dates? B: For how many nights would you like to stay? C: How long will you stay in our hotel? D: When will you check in and check out?
- What should we do in check-in A: Boarding pass B: Check in luggage
内容
- 0
For the walk-in guest，what should the receptionist do？( ) A: ask about the length of stay B: ask about the number of people C: ask about the type of room D: check the guest ID
- 1
If the “DO NOT DISTURB” sign is on the door of a guest scheduled to check out，What should a room attendant do?
- 2
What will people have to do when they travel by air?( ) A: Watch an in-fight movie B: Buy a ticket C: Check in at the hotel D: Go through security
- 3
When receiving the guests at the airport, you should do the following<br/>except ( ). A: Take welcome board and raise it while you are waiting. B: If the flight of the guest is delayed, go back to the hotel as soon<br/>as possible. C: When the guests arrive, greet them politely with a friendly smile. D: Help the guests with their luggage to the hotel car.
- 4
You are on the phone when the guest arrives at the Front Desk. What should you do for the guest?