If the item was accurately described and listed, but the buyer doesn’t want it with no excuse or an ordering mistake was made by the buyer himself, you may refund the item price plus the shipping cost. ( )
举一反三
- You can process a refund either after the return arrives or immediately if you plan a returnless refund on an item with its value lower than the return shipping cost. Once you received a return, you are expected to issue a refund to the buyer within 24 hours; otherwise, Amazon might refund the buyer and charge the amount to your seller account. ( )
- If a buyer wants to return an item, all Amazon sellers are required to accept returns and process refunds. After a return request is approved, it is advisable that you should not issue a refund until you receive the item back from the buyer. ( )
- The opportunity cost of an item is ( ). A: the price of that item B: what you give up to get that item C: the time you have to spend on earning enough money to buy that item D: the cost of producing that item
- According to the Conditions given in the passage, the buyer’s refund request must be made .
- If a buyer didn’t receive his order, it is also advisable for you to issue a refund before asking the buyer to reorder, which is considered a good customer service in spite of a financial loss to you. ( )