举一反三
- You can process a refund either after the return arrives or immediately if you plan a returnless refund on an item with its value lower than the return shipping cost. Once you received a return, you are expected to issue a refund to the buyer within 24 hours; otherwise, Amazon might refund the buyer and charge the amount to your seller account. ( )
- If you decide not to accept an out-of-policy return or if you plan to provide a returnless refund, you can close the buyer’s return request. Once the request is closed, the buyer will receive a message with the closure reason from Amazon. ( )
- If a buyer says he didn’t receive the order, it is the most buyer-friendly solution that you should issue a refund first, and if the buyer receives the original order after it was refunded, Amazon can simply recharge the customer.( )
- If a buyer didn’t receive his order, it is also advisable for you to issue a refund before asking the buyer to reorder, which is considered a good customer service in spite of a financial loss to you. ( )
- If the item was accurately described and listed, but the buyer doesn’t want it with no excuse or an ordering mistake was made by the buyer himself, you may refund the item price plus the shipping cost. ( )
内容
- 0
If a seller sets no return necessary or a buyer wants to keep the product, simply agree on the refund amount directly and ignore the return shipping fee. If a buyer wants to keep the return product, he/she simply________.
- 1
To make a refund request, the buyer should .
- 2
When you receive something from a foreigner, you had better______. A: accept it B: refuse to accept it C: return it to him D: buy something in return
- 3
If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund. Conditions for Submitting Refund Requests All products claimed to be not as described must match the items sold by the seller. Refund requests should be submitted during the protection period.
- 4
If your purchase does not satisfy you, simply return the item for a<br/>full ______ of exchange. A: sore B: span C: oven D: refund