If you decide not to accept an out-of-policy return or if you plan to provide a returnless refund, you can close the buyer’s return request. Once the request is closed, the buyer will receive a message with the closure reason from Amazon. ( )
举一反三
- You can process a refund either after the return arrives or immediately if you plan a returnless refund on an item with its value lower than the return shipping cost. Once you received a return, you are expected to issue a refund to the buyer within 24 hours; otherwise, Amazon might refund the buyer and charge the amount to your seller account. ( )
- If a buyer wants to return an item, all Amazon sellers are required to accept returns and process refunds. After a return request is approved, it is advisable that you should not issue a refund until you receive the item back from the buyer. ( )
- If you cannot fulfill the order due to lack of inventory and need to cancel the order, you are advised to select the reason as no inventory or request in a timely manner the buyer to submit a cancellation request.( )
- If a buyer says he didn’t receive the order, it is the most buyer-friendly solution that you should issue a refund first, and if the buyer receives the original order after it was refunded, Amazon can simply recharge the customer.( )
- When you receive something from a foreigner, you had better______. A: accept it B: refuse to accept it C: return it to him D: buy something in return