When the guest wants to check in, the receptionist needs to _________.
举一反三
- The guest needs to check back with the receptionist tomorrow.
- After greeting a new guest, the receptionist needs to _____. A: call housekeeping department to check the room B: ask the guest the length of his stay. C: ask the guest’s ID card D: check the guest’s reservation
- After greeting a new guest, the receptionist needs to _____.
- When the guest wants to pay his bill with the credit card, the cashier should check and see if the card is still valid.
- What information should you ask when a guest wants to leave a message?