After greeting a new guest, the receptionist needs to _____.
A: call housekeeping department to check the room
B: ask the guest the length of his stay.
C: ask the guest’s ID card
D: check the guest’s reservation
A: call housekeeping department to check the room
B: ask the guest the length of his stay.
C: ask the guest’s ID card
D: check the guest’s reservation
举一反三
- For the walk-in guest，what should the receptionist do？( ) A: ask about the length of stay B: ask about the number of people C: ask about the type of room D: check the guest ID
- After greeting a new guest, the receptionist needs to _____.
- The guest needs to check back with the receptionist tomorrow.
- When the guest wants to check in, the receptionist needs to _________.
- The Housekeeping Department as a whole is required（ ）the guest′s stay comfortable and pleasing.