当客人要一些酒店用品,可能得到的回答有?
A: Right away, sir.
B: I’ll send it to your room at once.
C: I’m afraid another guest is using it. I’ll bring it to you as soon as it’s available.
D: Could you spell your name, please?
A: Right away, sir.
B: I’ll send it to your room at once.
C: I’m afraid another guest is using it. I’ll bring it to you as soon as it’s available.
D: Could you spell your name, please?
举一反三
- Guest: Excuse me, but could you help me? Waiter:( ). A: Oh, yes, sir. What can I do for you? B: Am I wanted on the phone? C: Your name and your passport, please? D: Hi, morning.
- Guest: Excuse me, but could you help me? Receptionist:( ) A: Your name and your passport, please? B: Am I wanted on the phone? C: Oh, yes, sir. What can I do for you? D: Hi, morning.
- May I ______your bike,please? I'll give it back to you soon.
- Could you spell your name please?
- A: You seem to be having some problems. B: ______ I"ll manage. A: I"m afraid not B: Are you sure C: Is it so D: It"s all right