• 2022-06-07
    A receptionist needs to answer phone calls, note down specific information or record as voice messages and ensure that no calls go __________.
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    内容

    • 0

      When an e-mail phone is being used to make phone calls, it ______. A: cannot receive new messages B: send out a signal of new messages C: cannot display e-mail messages D: automatically checks new messages

    • 1

      One of necessities for business phone calls is the purpose of phone conversation.

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      ‏Which one is NOT a polite behavior while taking phone calls?‌‏‌ A: Answer the phone with an off-color joke. B: Simply say “Hello!” and wait for the caller’s reply. C: Always answer the phone warmly and with enthusiasm. D: If possible, answer your home phone before the fourth ring.

    • 3

      Employees are not made ______ personal phone calls in the office .

    • 4

      and making phone calls for 3____________ business in that country.