What can be the duties of an receptionist？
A: providing information
B: answering queries
C: directing the comers to the right person
D: taking messages and answer phone calls
A: providing information
B: answering queries
C: directing the comers to the right person
D: taking messages and answer phone calls
A,B,C,D
举一反三
- A receptionist needs to answer phone calls, note down specific information or record as voice messages and ensure that no calls go __________.
- A receptionist needs to answer phone calls, note down specific information or record as voice messages and ensure that no calls go __________. A: unanswered B: uncontrolled C: uncharted D: undecided
- Which of the following are the duties of a receptionist? A: providing check-in and checkout services to guests B: answering any questions from the guests C: handling complaints from unsatisfied guests D: taking messages for the guests
- As a receptionist, my job _____________ answering phone calls and offering general information about the company.
- As a receptionist, my job（ ） answering phone calls and offering general information about the company. A: is involved with B: consists of C: equires D: evolves
内容
- 0
What should you NOT do when answering phone calls A: Answer The Phone With A Smile On Your Face B: Eat & Drink C: Speak Clearly D: Address The Person By Their Title (Mr. / Ms. / Mrs.)
- 1
Employees are not made ______ personal phone calls in the office . A: to answer B: answer C: answering D: answered
- 2
Besides those of receptionist, Jane’s also include answering the phone and typing letters. ( ) A: impressions B: workplaces C: duties D: suggestions
- 3
The word “queries” in this phrase “answer queries of patients” means _________. A: complaints B: calls C: greetings D: questions
- 4
You can make your answering machine or voice mail to answer the phone for you.