2. The guest will find a layout of the hotel, a map of downtown and a brochure in the information pack.
举一反三
- Mike didn't find his hotel because ______. A: he had a map B: he had no map C: it was difficult to find the way
- The hotel information can also _______ on the website. A: find B: be finded C: befound
- Here is a brochure explaining hotel service.
- ( ) refers to the customer, who does not stay in the hotel, but comes to use the hotel services. A: Guest B: Passing by guest C: Outsider D: Non-house guest
- In figuring out the guest information,usually there are( )questions the reservationist will ask the guest? A: 1 B: 2 C: 3 D: 4