In figuring out the guest information，usually there are（ ）questions the reservationist will ask the guest？
A: 1
B: 2
C: 3
D: 4
A: 1
B: 2
C: 3
D: 4
举一反三
- Which of the following are included in the duties for a typical clerk at the front desk to check out a guest? A: finding out the guest's name and room number B: ask if the guesthas recently signed any new bills C: print the bill D: present the bill and total to the guest E: answer the questions concerning the bill F: settle the account G: photocopy the pertinent information and see the guest's passort
- How can listeners ask the guest questions A: By writing a letter B: By calling the studio C: By faxing the guest D: By sending a text message
- What information should you ask when a guest wants to leave a message?
- When checking out in cash, ask the guest to give you the receipt of deposit.( )
- After greeting a new guest, the receptionist needs to _____. A: call housekeeping department to check the room B: ask the guest the length of his stay. C: ask the guest’s ID card D: check the guest’s reservation