A:Could you spell your last name?B:________.
A: Hold on please.
B: That's right.
C: Good afternoon.
D: C-O-T-I-L-L-A-R-D,Cotillard.It's french.
A: Hold on please.
B: That's right.
C: Good afternoon.
D: C-O-T-I-L-L-A-R-D,Cotillard.It's french.
举一反三
- During the business call, if you are not so sure about the information, you can say the following sentences except ________ A: “I believe I am right.” B: “I didn't catch your name. Would you please spell it?” C: “Could you spell that, please?” D: “I'd like you to repeat that number, please.”
- Could you spell your name please?
- --(). Your name again, please. --It′s Bell Green. A: I didn′t quite catch you B: I couldn′t quite catch you C: I don′t hear you D: It′s your name
- Put the following sentences in the correct order and then act the new dialogue out with your partner. A: Yes. I have a reservation. The name is Bower. B: That’s right. C: Would you mind signing the register, Mr. Bower? D: Could I see your passport? E: OK. F: And a single room with a shower? G: Wait a moment, please. I'll check. Is that Mr. H. Bower? H: Good afternoon. Can I help you? I: Here you are. J: Many thanks. K: Thank you. OK, your room number is 1108. Please take the lift on the right to the 11th floor. L: Yes.
- 当客人要一些酒店用品,可能得到的回答有? A: Right away, sir. B: I’ll send it to your room at once. C: I’m afraid another guest is using it. I’ll bring it to you as soon as it’s available. D: Could you spell your name, please?