Which of the processes below is not crucial as to managing information in the passage? A: encouraging the free flow of ideas and information B: cultivating and leveraging tacit knowledge C: transfer knowledge back and forth between its tacit and explicit states D: information technology

The two companies made a tacit _____ to control price in the market. A: exhilaration B: integrity C: collusion D: submission

The most we can hope for is a ______ gesture. To ask for more is to risk pushing the peace agreement to a breaking point. A: tacit B: token C: tactic D: tactical

The knowledge that employees can typically learn only through experience is called: A: consensus-based knowledge. B: tacit knowledge. C: explicit knowledge. D: book-based knowledge. E: implicit knowledge.

Tacit collusion results when different firms set identical prices without ever meeting to discuss prices because of a “meeting of the minds,” whereby competitors realize that it is in all their best interests to avoid price competition.

Which of the following statements is true?（ ) A: Knowledge is commonly split into “explicit” and “tacit” . B: Managing knowledge involves just documenting it so it can be shared. C: Managing knowledge involves just obtaining lessons learned at the end of the project, in order to use it in the future projects. D: Knowledge and information management tools and techniques should be connected to project processes and process owners.

In<br/>which of the following case will a firm prefer the entry mode of a<br/>wholly owned foreign subsidiary? ( ) A: The<br/>firm has a high level of tacit knowledge B: The<br/>firm has a high level of performance certainty C: The<br/>firm has a low level of interdependence with its foreign partner D: The<br/>firm has a low level of confidence in international operation

波兰尼在《个人知识》（1958年）一书中指出：“人类知识有两种：诸如书面文字、地图或者数学公式里所展示出来的，通常被人们（ ）的东西仅是其中之一而已；另一些未被精确化的知识则是另一种形式的人类知识，比如我们（ ）所具有的知识。假如我们将前者称为显性知识(explicit knowledge)，将后者称为默会知识(tacit knowledge)，那么，就可以说，我们总是默会地知道，我们在意知我们的显性知识是正确的。”

The tipping taboo 给小费的禁忌 如何在餐馆或咖啡馆给小费是一个十分复杂的问题。小费应该是给现金还是在买单时一并用信用卡支付？你更愿意支付固定的服务费，还是认为付小费完全没有必要？ 本期讨论这个让很多人都感到困惑而棘手的问题。 It’s nice to go out for a meal at a restaurant. But what makes it extra special – apart from the food - is to receive attentive (体贴，周到的)service from the staff. What can leave a bad taste in your mouth(不愉快的经历或记忆), though, is to be handed the bill(账单) and see that a service charge(服务费) has been added. You’re faced with the dilemma of deciding to pay it, and whether you should add a tip(小费) on top. Putting your hand in your pocket (捐钱（在本文中指 “给小费”）) to reward good service is a personal choice, but it also depends on where you are in the world. What is the norm (惯例，正常行为) in one city is not necessarily the norm in another. In some places a tip is expected; but in others, good service should be expected (应该的) and ought to be included in the price. Adding an optional (非强制的，可选择的) service charge to your bill certainly makes paying a tip less awkward because there’s no need to calculate the amount. But even though it’s not compulsory (强制性的), you sometimes feel obliged (必须的) to pay it. In the UK, where people tend to be too polite to complain, they might pay the service charge despite quietly complaining that the service they received was not up to scratch (达到标准)! Choosing your own amount to tip(给小费) may seem fairer, but should you pay it in cash or add it on to a credit card payment? And who will be the recipient (接受人)? If we are to pay extra, we want to know it goes to the person who deserves it and that it’s not used as an alternative to paying someone a proper wage (工钱，报酬). In the UK in 2009, the law was changed after an outcry over staff being paid under the minimum wage(最低工资) and then topping up their wages with money they had earned in tips. However, in the US it’s still customary to leave a gratuity (小费，赏钱)because tips often make up a substantial part of a server(服务人员)’s income（收入）. Restaurant owner William Beckett told the BBC that in New York, for example, “There’s a tacit pressure（隐性压力） to tip. But theoretically you (could) just stand up and walk out. You don’t. Everybody tips 20%.” Maybe we should follow Japan’s approach, where tipping under any circumstance may seem rude because good service is standard and expected. Elsewhere, there are calls for restaurants to replace the tipping system with a so-called 'hospitality-included'（服务费包括在内） charge – a single payment which covers both the meal and the service. This basically means, don’t tip - the price you see on the menu reflects the full cost of dining. That might make receiving the final bill easier to swallow!