Salesman:Goodmorning.MayIhelpyou?MsWhite:Yes,it’sabouttheT-shirtIboughtfromyouronlineshoplastweek.Salesman:Whatseemstobethetrouble?MsWhite:Iboughtittomy.Buttheydon’treallymatch.Itscolourisquitedifferentfromthatinthephotoonyourwebsite.Salesman:I’msorry,madam.Itmaylookalittledifferentondifferent.Youknow,it’sthemostpopularcolourthisautumn.MsWhite:Italsodoesn’tfeellikecotton,andIcan’tfindaonit.HowwouldIknowwhatit’smadefrom?Salesman:I’msorry,madam.Wehavesomeitemswithoutlabels.Well,whatwouldyoulikeustodo?MsWhite:Iwanttoreturnit.Salesman:That’snotpossible.Wedon’tallowreturnsonsaleitems.MsWhite:Isee,butyouhavea“seven-daymoneyback”,don’tyou?Salesman:Well,Ican’tmakethedecision.Ihavetoreportthistooursalesmanager.I’lltomorrow.MsWhite:Allright.I’llyourreply.