喂,你找谁?（） A: Hello,whoareyoulookingfor? B: WhatcanIdoforyou? C: Areyoulookingforanyone? D: Whoareyou?

请问您要点什么?请问您想买什么? A: WhatcanIdoforyou? B: MayIhelpyou? C: CanIhelpyou?

Mary:I’dliketobookatickettoBeijing.Bill:I’msorry.________________. A: Idon’tthinkso. B: Doyouwanttoleaveamessage? C: Theflightisfullybooked. D: WhatcanIdoforyou?

—    Theapplesarealreadysmelling.Youshouldn’thavechosenthatkindforme.—    _______. A: Oh,don’tcomplainaboutagift. B: What’swrongwithyou？ C: Sorry.I’llgiveyouabetteronenexttime. D: WhatcanIdoforyou？

主动提供服务的服务礼貌用语是：（） A: HowcanIhelpyou？ B: WhatcanIdoforyou？ C: Whatdoyouwant？ D: AnythingIcandoforyou？

（）属于用英语向客户打招呼的服务用语。 A: Howdoyoudo B: WhatcanIdoforyou C: Whatkindoftransactionsareyoudoing D: Goodmorning E: CanIdepositUSDhere

Tom:So,______?<br/>Boris:Oh,nothingmuch.Theusualthings,youknow.<br/>Tom:Mm…stillworkingatthesameplace,Isuppose?<br/>Boris:Yes,that’sright. A: whathaveyoubeenupto B: whatdidyousayjustnow C: whatcanIdoforyou D: whathappenedtoyou

在进行客房清扫服务时，在摁门铃的同时，应运用以下哪一句酒店术语（） A: HousekeepingPlease？ B: Isanyonehere？ C: Hello，WhatcanIdoforyou？

p65对话1填空(省略号处为航班信息,参见书上练习2信息)A:Goodmorning!ChinaSouthernAirlines.WhatcanIdoforyou?B:Yes,I’dliketo____1_____my____2____for____3____.A:MayIhaveyour____4____,please?B:Certainly.It’s...A:Justamoment.I’mafraidIcan’tfindthatnameonthereservation____5____.MayIhaveyournameagain,please?B:Really?My_____6____is...,that’s...,firstname....A:Whereto?B:Lijiang.A:Letmesee.Ah,yourreservationwasput____7____thenameofJohnSanderson.I’mterriblysorryaboutthat.I’ll_____8____itrightaway.B:Allright.A:B,I’dliketo_____9_____yourreservationagain.Abusiness-class_____10_____fromGuangzhouto...on....Theflightnumberis...,andthedeparturetimeis...am.Isthat_____11____,sir?B:Yes,itis.Thankyou!A:Mypleasure.Havea_____12______journy.