Complaints can occur when there is a gap between what a customer expects and what a customer receives.
对
举一反三
- 中国大学MOOC: To sum up, how can the product presenter create an information gap between the customer and the product?
- What can you say to greet a customer if you are the shop assistant?
- What reason is given for the change A: Declining sales B: Improved security C: Customer complaints D: Leaked passwords
- What are the proper topics for small talk when meeting your customer at the airport ?
- What is the customer looking for?
内容
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2. What should be the first thing to say when you meet a customer for the first time?
- 1
What does the customer order?
- 2
When answering the questions of the customer, you can comment on the customer’s personal life.
- 3
Through what channels we can secure all the necessary information about a potential customer?
- 4
if the customer says “I really can’t make up my mind”,what would