What are the types of complaints?( ). A: domestic tourismcomplaints B: ABC C: inbound tourism complaints D: outbound tourism complaints
What are the types of complaints?( ). A: domestic tourismcomplaints B: ABC C: inbound tourism complaints D: outbound tourism complaints
All complaints will _______by the manager.
All complaints will _______by the manager.
settling Guests' complaints ____
settling Guests' complaints ____
Customer service complaints and sales
Customer service complaints and sales
A proper procedure for complaints should be __________.
A proper procedure for complaints should be __________.
Task 2 : Listen to ten statements related to complaints or responses to complaints and then group them by ticking in/module/audioplay.html?objectid=b6cf23a4973cc092d4ab9324b058da71
Task 2 : Listen to ten statements related to complaints or responses to complaints and then group them by ticking in/module/audioplay.html?objectid=b6cf23a4973cc092d4ab9324b058da71
Try to deal with customers’ complaints with a sense of _______.
Try to deal with customers’ complaints with a sense of _______.
To reduce customers’ complaints, we are not supposed to:
To reduce customers’ complaints, we are not supposed to:
Complaints do not help to solve the problem. ( ）
Complaints do not help to solve the problem. ( ）
What are the procedures to settle complaints and claims?
What are the procedures to settle complaints and claims?