• 2022-05-30
    在客户关系管理里,下列情况中不是客户忠诚的表现有( )。 In customer relationship management, customer loyalty is not shown in the following situations ( ).
    A: 对企业的品牌产生情感和依赖 It creates emotion and dependency on the brand of the enterprise
    B: 重复购买 Repeat purchase
    C: 即使遇到对企业产品的不满意,也不会向企业投诉 Even if you are not satisfied with the enterprise products, you will not complain to the enterprise
    D: 有向身边的朋友推荐企业的产品的意愿 Have the intention to recommend the products to your friends