What information should you ask when a guest wants to leave a message?( )
A: the phone number
B: the room number
C: call back
D: the card
A: the phone number
B: the room number
C: call back
D: the card
举一反三
- What information should you ask when a guest wants to leave a message?
- In a business call, if the person you want is not in, you should _______ A: A. leave a call back number B: B. find out when he / she is available C: C. ring off the phone D: D. ask more about his / her schedule
- For the walk-in guest，what should the receptionist do？( ) A: ask about the length of stay B: ask about the number of people C: ask about the type of room D: check the guest ID
- If you want to book a room at a hotel, you need to give the following information: A: When you will stay at the hotel B: What kind of room you want C: Number of the guests D: Contacting information
- If you have dialed the wrong number, you should not ask,“What’syour number? Who’s that?”