For the walk-in guest，what should the receptionist do？( )
A: ask about the length of stay
B: ask about the number of people
C: ask about the type of room
D: check the guest ID
A: ask about the length of stay
B: ask about the number of people
C: ask about the type of room
D: check the guest ID
举一反三
- After greeting a new guest, the receptionist needs to _____. A: call housekeeping department to check the room B: ask the guest the length of his stay. C: ask the guest’s ID card D: check the guest’s reservation
- what are the works of a cashier while the guest is checking out? A: ask the way of payment B: ask for the telephone number C: ask for the room card D: ask about the extra consumption E: ask for the passport F: giving the receipt G: getting the bill ready
- What information should you ask when a guest wants to leave a message?( ) A: the phone number B: the room number C: call back D: the card
- What should you do at the end of the interview? You should ask about important __________ of the job.
- Which is not the information should the hotel staff ask about the conference? A: Size of the conference B: The number and the type of the meetings room C: The dates and time of the meeting D: The price of the conference room