QUESTION6
A: Alowinterestloanscheme.
B: Environmentalists’protests.
C: Taxipassengers’complaints.
D: Permissionforcaradvertising.
A: Alowinterestloanscheme.
B: Environmentalists’protests.
C: Taxipassengers’complaints.
D: Permissionforcaradvertising.
举一反三
- News report 1-6Questions 5 and 7 will be based on the following news item. A: A low interest loan scheme. B: Environmentalists'protests. C: Taxi passengers'complaints. D: Permission for car advertising.
- They are dealing with the complaints. The customers made the complaints over poor quality and high price.
- Which one is proper when dealing with the complaints? A: Interrupt when the tourist is expressing his / her complaints. B: Tell the tourist when he/ she can expect results/ feedback. C: Try to make excuses. D: Ignore the complaints.
- The three main types of complaints are. A: Noise complaints, bad odors and rude employees. B: Employee behaviour, false advertising, and rude employees. C: Noise complaints. false advertising, and incompetence D: Employee behaviour, dishonesty and property related
- Question6 A: Thereisagreatvarietyoffoods. B: Thereisagreatvarietyofnutrients. C: Itisdifficulttomakeyourchoiceoffood. D: Itisimportanttofitfoodstogetherproperly.