It is necessary to confirm the booking information with the guest in case there is any mistake to cause confusion.
举一反三
- When making a plan, you should _______ each possibility as possible as you can in case of any unexpected mistake or occasion. </p></p>
- What was the cause of his mistake?
- 80.Please sort the following Room Service procedures into the correct order. A: A.Spread the food and ask the guest to sign the bill; B: B.Get the information from the guest: name and room number, what the guest wants, special requests; C: C.Repeat and confirm the order; D: D.Greet the guests’ E: E.Tell the guest how long the guest has to wait; F: F.Express your best wishes; G: G.Deliver the food to the guest’s room.
- if you make a mistake how do you apologize to the guest
- No.9. Later, the information proved ____. (mistake)