A: Will you please hold while I verify that information for you?
B: I wish I could keep talking to you
C: Please see the attachment for details.
D: None of the above
举一反三
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_______________________. A: Just a moment, please. B: Could you hold the line, please? C: I'm afraid Mr.X is out at the moment. D: Hold on, please. I'll connect you.
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_________________. A: A. I'm afraid Mr.X is out at the moment. B: B. Could you hold the line, please? C: C. Hold on, please. I'll connect you. D: D. Just a moment, please.
- During the business call, if you are not so sure about the information, you can say the following sentences except ________ A: “I believe I am right.” B: “I didn't catch your name. Would you please spell it?” C: “Could you spell that, please?” D: “I'd like you to repeat that number, please.”
- Could I speak to the assistant manager, please? A: Hold on, please. I'll put you through. B: Don't go away. I'll connect you.
- --- Could I speak to Jane, please?---__________________. A: Can I help you? B: Nice talking to you. C: I’m afraid you’ve got the wrong number. D: Who are you?
内容
- 0
If you are asking the other person to repeat on the phone, you may probably say, “___________” A: What’s your phone number, please? B: Could you repeat that, please? C: I'm sorry. I didn’t get what you just said. D: Would you mind spelling that for me, please?
- 1
Could you _____the window? I feel a little cold. A: please not open B: please not to open C: not please to close D: please not to close
- 2
When the clerk asks about reservation, he or she may say… A: Do you have a reservation, please? B: Could you tell me your name, please? C: Could you spell your name, please? D: All of the above
- 3
Would you slow down a bit, please I can’t ______ you. A: keep up with B: put up with C: C. make up to D: D. hold on to
- 4
"Your ticket, Please ?" " ______." A: Here you are B: Here are you C: You are here D: I give you it