It is very natural that you have to put the caller on hold, then still try to be polite and say:_______________________.
A: Just a moment, please.
B: Could you hold the line, please?
C: I'm afraid Mr.X is out at the moment.
D: Hold on, please. I'll connect you.
A: Just a moment, please.
B: Could you hold the line, please?
C: I'm afraid Mr.X is out at the moment.
D: Hold on, please. I'll connect you.
举一反三
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_________________. A: A. I'm afraid Mr.X is out at the moment. B: B. Could you hold the line, please? C: C. Hold on, please. I'll connect you. D: D. Just a moment, please.
- It is very natural that you have to put the caller on hold, then still try to be polite and say:_______________________.
- Could I speak to the assistant manager, please? A: Hold on, please. I'll put you through. B: Don't go away. I'll connect you.
- Please match the expressions with the corresponding occasion.Placing your caller on hold A: Will you please hold while I verify that information for you? B: I wish I could keep talking to you C: Please see the attachment for details. D: None of the above
- While checking out the computer, the reservationsit will politely say: A: How many nights would you like to stay in our hotel? B: How many people will be in your party? C: When will you arrive? D: Could you hold the line for a moment, please? I’ll check if there is any room available for those days.