According to what is mentioned in the video, what ingredients should a quality service system include?
A: Consider the Guests Being Served
B: Implement Revised Systems
C: Determine what the Guests Desire
D: Train and Empower Staff
A: Consider the Guests Being Served
B: Implement Revised Systems
C: Determine what the Guests Desire
D: Train and Empower Staff
举一反三
- What does a purchase order should include according to this video?
- The quality of service provided to guests in any type of hospitality operation is influenced most by （）and （）. A: The staff members providing the service B: The standards of service C: Guests'expectations for Service D: The processes they use to provide the service
- What personalized housekeeping service can help the guests who is afraid of oversleeping:
- What information should be given when we contact the guests to a conference?
- What should a firm consider in designing a new pay system?