打电话时“请问您是哪位?”的正确表述是
举一反三
- 听到电话铃响,三声内迅速接听,并礼貌说 。( ) A: 喂,您好 B: 您好,请问您找谁 C: 您好,xxx餐厅 D: 您是哪位
- 打电话时“请问您是哪位?”的正确表述有( ) A: May I ask who’s calling? B: What’s your name? C: Who are you? D: How are you? E: Please ask who is you? F: Could I have your name please?
- 下列哪种提问技巧属于开放式问题() A: 请问您投诉什么问题呢? B: 请问您是查询退款信息吗? C: 请问您贵姓? D: 您是查询时刻还是查询票价?
- 打电话时“请问您是哪位?”的正确表述是? A: May I ask who’s calling? B: Who are you? C: What’s your name? D: How are you? E: Could I have your name please? F: Please ask who is you?
- “Hello,my name is ....Who are you?”可以在电话用语中表述“您好,我叫……请问您是谁?”