中国大学MOOC: CRM systems can also give customer-facing staff detailed information on customers personal information, purchase history, buying preferences and concerns.
举一反三
- CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns. A: 正确 B: 错误
- Customer relationship management helps manage detailed information about individual customers and maximize customer loyalty.
- 中国大学MOOC: A company can also obtain tons of information from _______, _________, _______ and ________.
- Reading comprehension: It can be implied that _____. A: the consumers had little chance to choose commodities in the past B: the customers knew the product well when they purchase it in the past C: the customer is unwilling to get information about the product before they buy it D: the customers have no access to the product information before they buy it
- 8). Many customers can also access the information more frequently through their online (profiles). A: shadow B: information C: sketch