If the Internet access service is not free of charge, the busness center staff should inform the guest.
举一反三
- Front Office staff should do service for the guest with good managers.
- If the guest requests express service, inform him or her of the ( ). A: tip B: extra charge C: laundry bag D: laundry list
- How much should be the service charge actually?The service charge should be yuan.
- Which should be the first step of check-out service:( ) A: Printing the bill for the guest. B: Asking if the guest has recently signed any new bills. C: Presenting the bill and total to the guest. D: Answering any questions concerning the bill that the guest may have.
- Telephone service is round the clock and free of charge in the hotel.