Front Office staff should do service for the guest with good managers.
正确
举一反三
- Front Office staff should welcome the guest’s complaint.
- The Front Office staff should have a neat and smart appearance.
- You are on the phone when the guest arrives at the Front Desk. What should you do for the guest?
- If the guest complaints that the equipment is out of order, we should report to to the ( ) department. A: front office B: food and beverage C: marketing D: engineering
- What should you do to offer good room service? A: have a good knowledge of the menu B: a professional telephone manner
内容
- 0
智慧职教: Room service means to do service in the guest room.
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智慧职教: When the guest becomes ill,housekeeping staff should leave .
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The customer service staff should listen carefully when dealing with complaints.
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In traditionally structured organizations managers can be classified as first-line managers, middle managers, or top managers.
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A good secretary should be good ______ office duties. A: in B: on C: at