Which one is proper when dealing with the complaints?
举一反三
- Which one is NOT proper according to the rules when dealing with incidents?
- Which one is proper when dealing with the complaints? A: Interrupt when the tourist is expressing his / her complaints. B: Tell the tourist when he/ she can expect results/ feedback. C: Try to make excuses. D: Ignore the complaints.
- Which is not included in the “Do’s principles” when dealing with complaints A: Stop whatever you are doing and face the tourist. B: Listen to the complaints all the way through. C: Be polite and helpful all the time. D: Be aggressive when listening to tourists’ complaints
- 中国大学MOOC: Which one is proper when making introductions？
- Which one is NOT important in dealing with the stress?