When answering the phone the receiver should pick up the phone within three rings. It is regarded to be very impolite to keep the caller waiting more than half a minute.
举一反三
- When someone is having a conversation with you and your phone rings, you can pick up the phone and politely tell the caller to call you later.
- Telephone etiquette includes:. A: Using a lower pitch when speaking and matching your speaking rate to the caller's. B: Answering the phone within rings and speaking very slowly. C: Speaking louder if the caller has poor English skills. D: Comfortable posture like slumping in your chair
- When answering the phone, you should not say: “___________.”
- When should you pick up the phone? A: After ringing once. B: After ringing twice. C: After ringing three times. D: After ringing four times.
- when making and answering the phone, which behaviors should we avoid?