• 2022-06-19
    Telephone etiquette includes:.
    A: Using a lower pitch when speaking and matching your speaking rate to the caller's.
    B: Answering the phone within rings and speaking very slowly.
    C: Speaking louder if the caller has poor English skills.
    D: Comfortable posture like slumping in your chair
  • A
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    • 0

      Frankly speaking, your article is very good except for some ________ mistakes in grammar.

    • 1

      When answering the phone, you should not say: “___________.”( ). A: Who is speaking, please? B: Who are you? C: Where are you calling from? D: Who's that?

    • 2

      Who ______ English best in your class? A: speak B: speaks C: speaking D: spoken

    • 3

      Speaking with a low volume may harm your credibility when giving a speech.

    • 4

      When speaking to persuade, you need to think of your speech as a kind of mental dialogue with your audience.