举一反三
- To make a refund request, the buyer should . A: prove the product is not as good as described B: tell the seller about the refund request in advance C: deliver the purchase package to the store D: Send the product to the seller in good condition
- According to the Conditions given in the passage, the buyer’s refund request must be made .
- If a buyer wants to return an item, all Amazon sellers are required to accept returns and process refunds. After a return request is approved, it is advisable that you should not issue a refund until you receive the item back from the buyer. ( )
- If you decide not to accept an out-of-policy return or if you plan to provide a returnless refund, you can close the buyer’s return request. Once the request is closed, the buyer will receive a message with the closure reason from Amazon. ( )
- If a buyer says he didn’t receive the order, it is the most buyer-friendly solution that you should issue a refund first, and if the buyer receives the original order after it was refunded, Amazon can simply recharge the customer.( )
内容
- 0
The buyer may be eligible to request a refund under the A-to-Z Guarantee if the package hasn’t arrived or 2 days have passed since the minimum estimated delivery date or the tracking shows a shipment confirmation, whichever is sooner. ( )
- 1
41. According to the Conditions given in the passage, the buyer’s refund request must be made ____________. A: during one year of purchase B: efore the payment is made C: efore the order is completed D: during the protection period
- 2
You can process a refund either after the return arrives or immediately if you plan a returnless refund on an item with its value lower than the return shipping cost. Once you received a return, you are expected to issue a refund to the buyer within 24 hours; otherwise, Amazon might refund the buyer and charge the amount to your seller account. ( )
- 3
We regret our inability to_______with the buyer’s request for covering insurance for 150% of the invoice value, because our contract stipulated that the goods should be covered for 110% of invoice value.
- 4
When you get the tax refund at the cash refund counter, you should show your passport and the stamped Global Refund Cheque.