If the guest complaints that the equipment is out of order, we should report to to the ( ) department.
A: front office
B: food and beverage
C: marketing
D: engineering
A: front office
B: food and beverage
C: marketing
D: engineering
举一反三
- Front office, housekeeping, Food and Beverage, Pruchasing, and Maintenance all belong to the operational department.
- Front Office department and Housekeeping department are combined as Department.
- What departments does a hotel include? A: Front Office B: Housekeeping C: Food & Beverage D: Recreation
- Front Office staff should welcome the guest’s complaint.
- 客房部的英文是（ ）。 A: Housekeeping Dept. B: Front Office C: Food & Beverage Dept. D: Recreational Dept.