When writing a complaint letter, we should usually _____.
A: offer the background information of the problem
B: state the problem clearly and objectively
C: make our requirements clearly and firmly
D: set a specific time for the complaint settlement
A: offer the background information of the problem
B: state the problem clearly and objectively
C: make our requirements clearly and firmly
D: set a specific time for the complaint settlement
A,B,C,D
举一反三
- How can we make we make an effctive complaint? A: describe the purchase or service B: state the problem C: state the results of this problem D: state actions you want them to take E: state your sincere thanks for their reply
- Arrange the information and put the following information of a letter of complaint in order. (请按照投诉信的步骤排序) A: Describe your purchase B: Your address C: Allow time for the solution D: Salutation E: State the problem of the product F: Finish the letter respectfully G: Ask for specific solution
- When you write a letter of apology, you should at the beginning of the letter and clearly state the problem.
- When writing business letters, we should _________. A: write clearly and concisely B: show courtesy C: remain professional D: double-check the letter
- Which sentence could be employed when writing a complaint letter?
内容
- 0
When making a complaint, it is better to refer to the problem directly at the very beginning of the letter.
- 1
When writing a letter of complaint, you don’t need to be polite at all.
- 2
What should you do when you receive a letter of complaint?
- 3
A good complaint letter should be ____________.
- 4
. As speakers, we should ease the burden on our audience: never speak fast; speak steadily and clearly, and leave time for our audience to think and（ ）