A: Describe your purchase
B: Your address
C: Allow time for the solution
D: Salutation
E: State the problem of the product
F: Finish the letter respectfully
G: Ask for specific solution
举一反三
- When writing a complaint letter, we should usually _____. A: offer the background information of the problem B: state the problem clearly and objectively C: make our requirements clearly and firmly D: set a specific time for the complaint settlement
- What are the main functions of a letter of complaint A: Ask for compensation B: seek for solution C: show your anger D: accuse the business
- If the purpose of your letter is employment related, consider ending your letter you’re your __________.( ) A: business B: consulting information C: exchanging information D: sharing experience
- What’s the first step of writing a letter of establishing business relations? A: Introduce your company B: Introduce your product C: State the channel（渠道） of obtaining the information D: Express your hope to get an early reply
- How can we make we make an effctive complaint? A: describe the purchase or service B: state the problem C: state the results of this problem D: state actions you want them to take E: state your sincere thanks for their reply
内容
- 0
To write a letter of establishing business relations, you will____ in the last paragraph. A: state the channel of obtaining the information B: introduce your company C: introduce the product line D: express your hope of getting an early reply
- 1
Which of the following will not be found in the letter of complaint _____ A: the reasons of complaint B: the situation that the case occurred C: the suggested solution D: the sincere appreciation for the help
- 2
Which of the following information should be mentioned in your cover letter? A: Your intention of writing the letter. B: Your marriage status C: Your qualification for the position. D: Your contact number.
- 3
Which of the following statements is the explanation of chronological order? A: Arrange information by certain specific topics in the speech. B: Discuss events or conditions based on the time sequence. C: Arrange ideas according to location or geography. D: Discuss or examine the causes and effects of a problem or a phenomenon.
- 4
Please read the following sentences and tickle the functions of a cover letter? A: A cover letter introduces you and your resume to the employer B: A cover letter is as important as a resume C: A cover letter can be sent to all employer. D: A cover letter gives factual information and details about your career so far.