Arrange the information and put the following information of a letter of complaint in order. (请按照投诉信的步骤排序)
A: Describe your purchase
B: Your address
C: Allow time for the solution
D: Salutation
E: State the problem of the product
F: Finish the letter respectfully
G: Ask for specific solution
A: Describe your purchase
B: Your address
C: Allow time for the solution
D: Salutation
E: State the problem of the product
F: Finish the letter respectfully
G: Ask for specific solution
举一反三
- When writing a complaint letter, we should usually _____. A: offer the background information of the problem B: state the problem clearly and objectively C: make our requirements clearly and firmly D: set a specific time for the complaint settlement
- What are the main functions of a letter of complaint A: Ask for compensation B: seek for solution C: show your anger D: accuse the business
- If the purpose of your letter is employment related, consider ending your letter you’re your __________.( ) A: business B: consulting information C: exchanging information D: sharing experience
- What’s the first step of writing a letter of establishing business relations? A: Introduce your company B: Introduce your product C: State the channel(渠道) of obtaining the information D: Express your hope to get an early reply
- How can we make we make an effctive complaint? A: describe the purchase or service B: state the problem C: state the results of this problem D: state actions you want them to take E: state your sincere thanks for their reply