Which of the following statements about seeing off in grand reception is incorrect? ( )
A: Before the guest departs, you should check whether there is any change to the flight or train schedule.
B: If the guests come with a gift, the host should send some meaningful gifts in return when they leave.
C: You can ask more people to join, the more the better.
D: It is better to have receptionists to send guests off at the airport, station or dock.
A: Before the guest departs, you should check whether there is any change to the flight or train schedule.
B: If the guests come with a gift, the host should send some meaningful gifts in return when they leave.
C: You can ask more people to join, the more the better.
D: It is better to have receptionists to send guests off at the airport, station or dock.
举一反三
- Which of the following statements about reception etiquette is incorrect? ( ) A: As a receptionist, when you send guests to the designated place, you should seat them on the seat of honor. B: After leaving, inform the relevant leaders as soon as possible, so as not to keep the guests waiting. C: For important guests, it is enough to follow the same routine reception process. D: The reception place can be a parlor or an office.
- Which following actions will be regarded as rude in a banquet? A: Before the meal, do ask the guests whether they prefer to use knife and fork or just chopsticks. B: Persuade the foreign guests to drink more wine. C: Help the guests to pick up food on their plate. D: Send the invitation in advance to let the guests arrange their schedule.
- In a business call, if the person you want is not in, you should _______ A: A. leave a call back number B: B. find out when he / she is available C: C. ring off the phone D: D. ask more about his / her schedule
- When receiving the guests at the airport, you should do the following<br/>except ( ). A: Take welcome board and raise it while you are waiting. B: If the flight of the guest is delayed, go back to the hotel as soon<br/>as possible. C: When the guests arrive, greet them politely with a friendly smile. D: Help the guests with their luggage to the hotel car.
- Which of the following preparation for the grand reception is incorrect? ( ) A: You should know the trains and flights of the other party in advance. B: You can ask junior staff to greet guests. C: Arrange reception places, reception vehicles, catering and accommodation in advance. D: Decide the reception plan in advance.