The customer service staff should not ______ with the customer.
A: talk
B: quarrel
C: agree
D: speak
A: talk
B: quarrel
C: agree
D: speak
举一反三
- The customer service staff should listen carefully when dealing with complaints.
- The customer service staff should listen carefully when dealing with complaints. A: 正确 B: 错误
- When customer service representatives speak to customers over the phone, they should always speak ______. A: hardly B: clearly C: respectably D: respectively
- Great customer service should prevent a repeat contact from the customer on the same topic.
- As a good customer , we should work hard to serve, servethe customer with . A: service,heart B: serve, hand C: service, head